Privacy Policy

Privacy Policy

Introduction

Welcome to https://christian-marriage-therapist-gilbert.couplesresilience.com (hereafter referred to as “our website” or “we”). We are committed to maintaining a transparent and secure environment for our users, especially when it comes to protecting your personal information. This privacy policy outlines how we collect, utilize, and safeguard the data of individuals who interact with our website, services, and applications.

Scope

This privacy notice covers all aspects of our online presence, including but not limited to:

  1. Our primary website at https://christian-marriage-therapist-gilbert.couplesresilience.com.
  2. Any mobile applications or software we develop or partner with.
  3. Services offered through our platform, such as therapy sessions, counseling, and support groups.
  4. All communication channels, including emails, phone calls, text messages, and social media interactions initiated by us or in response to user inquiries.

Please note that this policy does not extend to third-party services or websites linked from our platform. These entities have their own privacy practices, and we encourage you to review their policies before providing any personal data.

Processing Activities

This policy outlines the processes we engage in when users:

  1. Register an account on our website or use our applications as authorized users.
  2. Visit and interact with our websites, including browsing content, making purchases, or participating in surveys.
  3. Subscribe to receive newsletters, promotional materials, or other communications from us.

Personal Data Collection

We collect various categories of personal information, which can include:

  1. Account Information: This includes your user name, email address, and password used to access our services.
  2. Payment Information: Details required for processing transactions, such as credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: Data related to your financial status or investments, if voluntarily provided during specific interactions.
  4. Purchase Information: Records of products or services purchased from our website, including order details and delivery addresses.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device ID, and location data, to provide personalized content and improve our apps’ performance.
  6. Location Data: Information about your geographical location when you interact with our services, used for service customization and optimization.
  7. Feedback: Comments, reviews, and testimonials provided by users regarding their experiences with our products or services.
  8. Social Media Information: If you choose to connect our services to your social media accounts, we may collect data from these platforms, including your public profile information.
  9. Product Information: Details about the products or services you show interest in or purchase on our website.

We obtain this data through various methods, including direct user input, automated tracking technologies, and third-party service providers.

Cookies

Cookies are small text files stored on your browser to enhance user experience and gather analytics. We use cookies categorized as:

  1. Strictly Necessary: These ensure basic functions of our website, such as secure login and account management.
  2. Preference: Used to remember settings or preferences you’ve chosen for a personalized experience.
  3. Analytics: Help us analyze user behavior to improve our services and understand overall trends.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period elapses, we delete or anonymize the data in a secure manner.

Security Measures

Implementing robust security measures is essential to protect your personal information. We employ:

  1. Encryption for secure communication and data storage.
  2. Secure third-party processing partners who adhere to industry standards for data protection.
  3. Access controls and employee training to prevent unauthorized access or disclosure of user data.

Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children in this age group.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  1. Access to and rectification of your data.
  2. Erasure or right to be forgotten.
  3. Restriction or objection to the processing of your data.
  4. Right to data portability.
  5. The right to withdraw consent at any time.
  6. Filing appeals or complaints with our privacy team regarding data handling practices.

For more information about your rights and how to exercise them, please contact us using the details provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

If you have any questions, concerns, or requests related to data privacy, please reach out to us via:

  • Email: contact@christian-marriage-therapist-gilbert.couplesresilience.com
  • Postal Mail: [Provide the physical address]

We are dedicated to addressing your inquiries and ensuring a transparent and secure user experience.